Summary: The Project Management Knowledge Community invites you to join them for two Webinars highlighting tips and tools for successful practice. Both Webinars offer 1.5 LUs and may prove particularly helpful during this economic downturn.

• December 4, 2:00–3:30 p.m. ET: Principal Directed Business Development: Using Tools and Data to Achieve Success. Today more than ever business development efforts must be targeted, effective, and cost-efficient. The financial investment in these efforts often leaves many wondering: “How do I effectively measure and manage our firm’s business development efforts?” Or, more importantly: “How do I lead our firm’s business efforts?” In this session, Karen Compton, principal of A3K Consulting—a business development and strategic planning firm specializing in the architecture, engineering, and construction industries—will introduce principals and partners to basic performance metrics that should be used in making go/no-go decisions, tracking and monitoring business development efforts, and accurately measuring their return on investments. For more information or to register, visit the Webinar site.
• December 16, 2:00–3:30 p.m. ET: Lessons from the Dog Whisperer, Avoiding the Project Red Zone. Nothing is more draining of your firm's time, energy, and financial resources than being embroiled in a full-blown dispute with a client, contractor, or consultant. Join Jay H. Izenberg, AIA, as he explains why it is critical that architects learn to recognize and react to the conditions of conflict escalation before they reach what Cesar Millan, TV's "The Dog Whisperer" calls the "red zone." For more information or to register, visit the Webinar site.