The Etiquette of Discussing Race and Culture
in the Firm: How to Talk the Talk So You Can Walk the Walk
Smith speaks to AIArchitect Contributing Editor Michael J. Crosbie,
AIA, on how to constructively discuss race and culture within architecture
In this week’s podcast, “The Etiquette of
Discussing Race and Culture in the Firm: How to Talk the Talk So
You Can Walk the Walk,” Louis Smith.
speaks on practices that management can use to address cultural differences
in the office that won’t create anger or dissention.
Smith says that cultural differences in an office can affect how
people work together. If staff doesn’t work well together well,
he says, cultural differences may be a factor because people may
not see or approach things the same way.
The first step for management, Smith says, is to recognize, that
there are differences. Smith says it can be harmful to address a
co-worker in terms of devaluing who they are and what they bring
to the table. The reason for addressing diversity, he says, is to
become more profitable by reducing errors, increase productivity,
and have people work together more effectively. The way people differ
can be put to good use by the firm, he says, and the firm with cultural
efficiency seeks out cultural differences.