04/2003 Readers’ Comments on Last Week’s Poll
Poll: What Do You Think About the Profession?
 

I think the poll on the current email does not have enough options, i.e., Question 5. It is my opinion that we as a profession and our emphasis on design, is eroding the profession. Our own self-glorification with self-administered design awards based solely aesthetics ignoring budget, client needs, constructability, and other more important issues does nothing but lower the architect’s role and stance in society. I think in future polls you need to have a wider choice of answers to reflect the reality of the profession.
—Jason Beal, AIA

I am one of the growing number of architects that do not practice architecture. My guess is 20-25 percent of AIA members do not practice. I am concerned that these polls, as well as the one with convention registration, address practice issues only and do not give those in situations similar to mine choices to reflect our viewpoints.
—J. Dorsey, AIA

These multiple choice surveys are entertaining, but do not allow other options and opinions that are perhaps closer to “the truth” to be factored in. So I’ll give you some of my recent opinions and experiences of the AIA:

1) I wish I could choose which AIA components to pay dues to each year:
a. Nationally, the AIA is definitely worth $260—the insurance, the contracts, National newsletter, practice support, and the annual convention are all very good. And they send all this information to my email or physical address, as required.
b. The state component may or may not be worth the $210. Other than a organizing a convention in August, and mailing out blank contracts, it is not entirely clear what they do. They may lobby hard in the state legislature, but I don’t really know for sure. If they lobby for Architects on the state level, they may be worth the money. I just can’t really tell. Can I pay half?
c. The local component used to be worth $175, but definitely isn’t now. And since I started my own firm last year, it has been by far the most underperforming group to which I have ever belonged. It has refused to publish an accurate calendar on its website, or by any other means. It has repeatedly refused to tell members or sponsors in a timely manner about meetings by email, mail, phone, or any other method. Sponsors who pay for the meetings call around town to find out when the meetings are, and I no longer have the time or inclination to chase the chapter around to attend a meeting I have to pay $15-$20 (on top of dues) to attend. If attendance and fellowship is down, it is only because no one knows when to show up. I have been an active associate member (then active full member) since 1995, in Memphis. I started as a member of the AIAS at LSU in 1990, and I can’t believe that I can say “I don’t see the value of the membership on the local level.” I absolutely oppose sending any money to the local sinking ship.

2) The national conversation is about sustainability, but there is a canyon between the national and the local membership on the issue. Largely, practicing architects in the best position to implement the sustainable initiative are afraid of what they perceive as “new” or “untested” technology. They are also very afraid that the client will say no, and even more afraid that the “new” method will fail, even if the client said yes. They do not see it as helping the client’s bottom line in the long term, so never present it as an option, or as a good idea to be considered. More education needs to be done to bring up the comfort level with designing for a green building and specifying green technology, so that it becomes an everyday part of practice—not the massive research project/headache/lawsuit waiting to happen that it currently feels like to so many architects.

3) The dangers to the future of the profession?
The intertwining issues of talent retention, boom/bust business cycles, diversity in all aspects (of projects, of workforce, of clients), lack of strong strategic partnerships and education about development, interior design, or landscape architecture, failure to adopt good business practices and client relations, and so many more…

I think the schools could help the profession greatly with more education about the different kinds of construction industry jobs there are, and the skills involved. I know I wish there had been a course on real estate development--and the other political aspects of architecture. And interior/landscape design was not covered as well as it should have been. Better integration of teams and design would occur with more cross training. I learned most of what I know about interior design in practice: because so often “guys don’t do finish or color selection.” I am a “bridge” architect between professions.

Talent retention of people my age is tough. A lot of my classmates did not go into architecture because there were no jobs in the profession when we graduated. Others were in for a while, and then burned out. Still others hope to find a better balance between work and life outside of work, so do not stay in the mainstream traditional architectural workforce due to excessive demands from firms for all their time, and comparatively little remuneration or vacation time for the accompanying stress related medical bills, child, or house care. It is indeed survival of the fittest or most stressed, but not necessarily the best, architects.

Clients have so far come in two categories—the ones that already know what you do and can’t wait for you to start, and those who have no clue, require a lot of education, and would not ever hire or pay an architect if they could get around it somehow. There are very few in between. However, a minority exists who never would have thought of hiring an architect, but once they know one, think it’s a good idea. From the national level, finding a “best practice” way for firms to take on small projects and still make money would improve the architect’s stature “on the street.” Small projects are very different from large projects—but are where most of the public learns about the process of architecture. Think of it as advertising for the profession.
—Sarah Hadskey, AIA

The responses to your survey "What do you think about the profession" are designed to elicit a certain point of view and none others. There should be an "Other" option that is opened ended for those who disagree with the given responses. This is an inappropriate survey technique that would receive an "F" in any class in survey design. I am very disappointed that my professional organization is not doing a better job at polling members to reflect their true feelings.
—Lamar Henderson, NCARB, AIA, CSI, LEEDtmAP

As with most AIA national programs, the narrow-mindedness of the answers to this poll will not get a true picture of the opinions of the membership but only confirmation of the opinions of the authors. The answers required did not even come close to my real opinion on some of the questions.
—Kenneth R. Herman, AIA

I'm very disturbed, and offended, that the survey page comes up with a
selected answer pre-filled for each question. This tactic reveals bias and tells me what the AIA thinks the 'right' answer is. I find it condescending, self-serving and self-aggrandizing. It suggests that the AIA doesn't really care about my opinion. If that's the case, why bother polling anyone?
—Larry Gutterman, AIA
Ed note: Our AIArchitect survey software requires that one of the buttons be filled in. We chose the top answer each question, with no intent to create bias.

Question 5, regarding erosion of the scope of architectural services, is based upon erroneous presumptions. It presumes, first, that architectural services are being eroded. Secondly, it presumes that any erosion is occurring due to outside forces (forces outside the basic practice of architecture, by architects). Lastly, it presumes certain specific “outside forces” as the villains in any erosion of the architects’ services (via the prompted answers of “construction management”, “interior design” and “design/build”).

With that as an introduction that appears to undermine the validity of the foundations of Question 5, some explanation is necessary and appropriate.

First, these beliefs are based upon my nearly 40-year association within the profession, most in active practice. I don’t profess to be either an architectural practice historian or one who possesses more knowledge than any other architects with similar experience. I simply share my observations, analyses, and beliefs as I have experienced them. That said, the following is a summary of my beliefs regarding the subject of “erosion of architectural services”, a belief that supports the claimed defects in Question 5, as described above.

The practice of architecture and the services offered by its practitioners is not being “eroded”. The practice is simply continuing to evolve in response to society. The evolution over the last 40 years has witnessed a general reduction in the scope of what I would classify as “personalized service” provided to clients and their projects. In that classification, I would include the general services descriptions listed in Question 5’s prompted answers. This has occurred due to a broad range of, mainly, outside forces of society, including: the lack of effective, universal tort reform, the perceived greed of trial attorneys, the trending change of corporate and public clients’ lead management from industry-raised individuals to “professional managers”, the control that industry insurers have gained over the delivery processes for the built environment and the ignorance (meant as simply a lack of relevant knowledge) of the average client in the entirety of the development arena, among other influences.

These forces have generally been reacted to by the architectural profession (including the AIA organization) in a half-hearted reactive manner and/or simple acquiescence to all of the above. The result has been a general regrouping of services within many firms to minimize or exclude services outside of the “core” services, essentially those described as Basic Services in editions of AIA B-141 prior to the 1997 edition. As a result of the continuing and arguably, increasing need by clients for these “discarded” services, several underserved market niches were filled by entrepreneurs eager to accept a services niche that architects had largely abandoned. Only in recent years has the profession outwardly acknowledged the loss of these services to other service providers and begun to express dismay. This Question 5 suggests that this dismay is over services that were, somehow, taken inappropriately from architects. I submit that the profession gave these services away. Noteworthy, is recognition that many firms did not cease providing these services and an emergence of other firms now expanding their service offerings to include many of the previously “discarded” services. Only now, these firms must compete with newcomers who have specialized in providing these ancillary services. If architects would promote truly comprehensive services to their clients and invest appropriate effort into assuring that each service is provided with outstanding quality, they would regain dominance over many of these ancillary services that they have lost.

However, the most troubling issue (in my opinion) is the general reduction in the quality of service provided to clients, within the “core” services provided by architects. This is an ongoing trend, although there are visible signs that some firms are making sincere efforts to address and correct the issue. This problem has been principally related to the degradation of quality in construction documents services, becoming quite notable after the advent of CADD and largely related to the use of CADD. Twenty years ago there was only a fraction of the RFIs generated by typical construction documents today. Unbelievably, it has become acceptable, to some firms, to have 25 to 50 RFIs per million dollars of construction work underway. Of course, many of those result in change orders. To an owner, this lack of quality in preparation of the construction documents is simply unacceptable.

Owners frequently do not thoroughly understand all the relationships and responsibilities of the various parties providing service on a project, yet, want to have fair, objective decisions made regarding responsibility for the proliferation of these questions and subsequent additional project costs. Therefore, owners seek someone who does understand, who can objectively track and interpret the history of these incidents and provide guidance in the determination of responsibility and fair resolution. That need is one notable condition that gave rise to “construction manager” and “owner’s representative” services. If architects would make significant strides in improving the quality of construction documents, owners would soon recognize that they no longer benefit from expenditures required for these ancillary services.

In recent years, I have responded to these conditions by specializing as an Owner’s Representative. In doing so, the many architectural and engineering firms that worked “for” me, typically expressed sincere appreciation for the presence of expertise representing the owners. Of course, they also accused me of “raising the crossbar” on their services. For this, I plead guilty. Interestingly, all parties are ultimately appreciative.

The real lesson in this “lecture” is the following: if there is a perceived problem in architectural practice, first seek to understand the problem by looking within the profession; chances are, the problem is not caused by outsiders but by the practitioners themselves. Of course, that lesson can be applied to our individual lives, as well.

Please consider sharing this view with the Grassroots Leadership Conference participants. I’m sure some of them will agree with many of the points noted above. Perhaps an AIA effort to develop high quality ancillary services offerings and to improve the quality of CDs would initiate a movement within the profession leading to overcoming the perceived concerns expressed by Question 5. I would hope so. Thanks for listening!
—James E. Lynch, AIA

Question No.5 [eroding the scope of services]: I answered other - attorneys. They have increased our liability and limited our ability as a profession to determine what it takes to deliver a good product to our clients - i.e., we cannot set standard/reasonable fees for different types and complexity of projects. This has thrown the profession into the competitive marketplace, made us compete against each other, and lowered our fees--all of which has lowered the quality of the product we can afford to produce for our clients. And, just coincidently, this has increased disputes, arbitration and lawsuits--more money for them.
—Glenn O’Brien, AIA

This survey as constructed is one you should consider useless. Please have professionals develop the surveys to get honest and accurate answers. At best, you can glean nothing from this particular survey.
—Ben D. Roth, AIA

Ref 4: Knowledge delivery, but at what a cost! It feels like the organization has picked up on this as another profit center; not only does one pay annual membership dues but there is a major annual hit to the wallet for continuing education credits and I am not sure that the salaries paid to those in the mid levels of the profession can support this annual expenditure. Advocacy and practice tools don't seem to have much impact at this level and the amount of dues and charges for this that and the other doesn't seem to have much positive effect. For the amount of money I expend and returns to me on the investments I make, both NCARB and CSI both seem to me to be better deals, even when taken together.

Ref 5 and 7: CM, because I think that architects have tended to be dealt out of the "game" due to a public perception that we are a "luxury" for which Owners don't want to pay; all they seem to want in many cases is the least expensive box to contain their function; a trip down any Main Street or past any strip shopping center will tell the tale, and CM's have done a better job at marketing their "value" to the industry than have architects.

Question 9: I think that many of the projects for which awards are given and about which articles are written are more interesting to architects rather than the general public. We pat ourselves on our collective backs for projects to which people cannot relate: houses which don't appeal (see cover of this month's journal); buildings which look like plane wrecks (although they are objects of great admiration within the community of architects); sterile glass and concrete facades without human scale, etc.
—Theodore T. Smith AIA, NCARB, CSI

Upon reviewing this week's poll I have a few comments:
On Question 5, regarding eroding the scope of the profession I do not regard construction management, interior design, or design/build as threats to the scope of the profession but rather as opportunities for expanded services by the architect. Whether by personal knowledge and training or through strategic alliances these trends in the delivery of building projects should have the expertise of the architect to give added value to the client and added revenue to the design team. I marked "other" as my choice of eroding forces because I view interference by the government and the legal system in the profession as a much greater threat. Unwillingness to pass torte reform and a willingness to create taxes on services by government is a much greater threat to the profession than construction-related processes that bring us back toward the origins of our profession as "Master Builders".

On Question 9, I do not view a national license as a good idea because of the problems I stated regarding question 5. A national license would require the architect to have expertise is the requirements of every locality nationwide. Such a requirement would increase the architect's liability immensely. With a national building code (which could not do justice to every locality without making it unaffordable by many) and nationwide torte reform the liability of a national license would be unthinkable.
—Timothy R Stormont, AIA, LEEDtm AP

Holy disenfrancishement Batman! These polls don't speak at all to what's important to most of us, they're more like self-congratulatory indices of which functions we can tolerate. The AIA has really gone way too celebrity-centered in its thinking, and promotes a lot of issues that are of its own fabrication, sort of like Hollywood. Long term, nobody will ultimately care, and the standing of the profession and its professionals will suffer...again, sort of like Hollywood. Leadership is not about being the most gonzo, it's being the most humble. Architecture is not the answer for everyone, and we should act accordingly if we still want to relate to reality. Turn off the bubble machine, guys.
—Chris Williams, AIA

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